Information We Collect
We collect information you provide directly to us when you:
- Book an appointment through our website
- Create an account or profile
- Contact us via phone, email, or contact form
- Subscribe to our newsletter or marketing communications
This information may include your name, email address, phone number, appointment preferences, and any notes you provide about your service needs.
How We Use Your Information
We use the information we collect to:
- Schedule and manage your appointments
- Send appointment confirmations and reminders
- Communicate with you about our services
- Process payments and maintain transaction records
- Improve our services and customer experience
- Send marketing communications (with your consent)
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our business operations
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transaction (e.g., merger or acquisition)
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for data processing (where applicable)
To exercise any of these rights, please contact us using the information provided below.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
First Light Spa
Email: jim@firstlight.test